Frequently Asked Questions
Everything you need to know about shopping with Authentic.
Are all products sold on Authentic genuine?
Yes, authenticity is our core promise. We source directly from designers and authorized distributors to ensure every item is 100% genuine and verified by our quality control team.
What is your return policy for fashion items?
We offer a 30-day return policy for all unworn items with original tags attached. Please ensure the security seal remains intact for a full refund.
How long does shipping usually take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for 1-2 day delivery.
How do I find my correct size?
Each product page features a detailed size guide. Since sizing varies between designers, we provide specific measurements in inches and centimeters to help you find the perfect fit.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and estimated delivery times are calculated at checkout based on your location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and offer interest-free installments through Klarna and Affirm.